Terms of Service

1. Introduction

Welcome to ChatOET (“we,” “our,” or “us”). ChatOET is a WhatsApp-based AI tutoring service designed to help healthcare professionals — including nurses, doctors, and pharmacists — improve their OET (Occupational English Test) writing and reading skills.
By using ChatOET, you agree to be bound by these Terms of Service. If you do not agree, please do not use our service.

2. Service Description

ChatOET offers AI-assisted tutoring services through WhatsApp to:

  • Provide writing corrections and feedback.

  • Support reading practice and language improvement.

  • Offer general advice on OET preparation.

ChatOET does not guarantee exam results or official certification. It is intended as an educational support tool only.

3. Eligibility

You must be at least 18 years old and a healthcare professional or a student preparing for the OET to use our service. By using ChatOET, you represent that you meet these eligibility requirements.

4. User Responsibilities

By using ChatOET, you agree:

  • To provide accurate and truthful information during interactions.

  • To use the service only for lawful purposes related to OET preparation.

  • Not to submit content that is illegal, offensive, or violates the rights of others.

  • Not to misuse the service (e.g., by attempting to hack, spam, or overload the system).

5. Payments

If you purchase paid services (e.g., premium feedback, personalized tutoring), you agree to provide accurate payment information.
Payments are processed securely through trusted third-party platforms (e.g., Stripe, Revolut, or others). We do not store your payment details.

6. Intellectual Property

All content provided by ChatOET, including AI-generated feedback, educational materials, and communication, is the property of ChatOET or its licensors.
You may use this content solely for your personal educational purposes.
You may not reproduce, distribute, or commercially exploit the materials without our written permission.

7. Privacy

Your use of ChatOET is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data.
By using our service, you consent to the processing of your personal data as described in the Privacy Policy.

8. Service Availability

While we strive to provide continuous, high-quality service, ChatOET may experience interruptions or downtime due to maintenance, technical issues, or factors beyond our control.
We are not liable for any disruption, suspension, or discontinuation of the Service.

9. Disclaimer of Warranties

ChatOET provides services on an “as-is” and “as-available” basis.
We make no guarantees regarding the accuracy, completeness, or results of using our service.
You use the service at your own risk.

10. Limitation of Liability

To the fullest extent permitted by law, ChatOET shall not be liable for any indirect, incidental, special, or consequential damages, including loss of profits, data, or exam outcomes, arising from your use of the service.

11. Termination

We reserve the right to terminate or suspend your access to ChatOET immediately, without prior notice, if you violate these Terms of Service or engage in activities that are harmful to other users or to the service.

12. Changes to These Terms

We may update these Terms of Service from time to time.
When we do, we will post the updated terms on our website or notify you through WhatsApp where appropriate.
Continued use of ChatOET after any changes constitutes your acceptance of the updated Terms.

13. Governing Law

These Terms of Service are governed by and construed under the laws of United Kingdom, without regard to its conflict of law principles.

14. Contact Us

If you have any questions about these Terms, please contact us:

ChatOET
Conatact page: Contact Us
Email: admin@chatoet.com
Website: https://chatoet.com