AI takes ITSM from simple automation to a predictive engine for CIOs. This article deciphers the keys to this transformation. I subscribe to the News not to be missed Artificial intelligence in ITSM: from an automation lever to an engine for transforming IT services By Isabelle Roth, Practice lead ESM Europe at OpenText Artificial intelligence…
Data leaks, poor content, fragile decisions: recent incidents do not betray a technical failure, but a renunciation of human judgment. How to regain control. I subscribe to the News not to be missed Imagine the director of a national cybersecurity agency copying internal documents from his administration into a consumer chatbot. It’s not fiction. In…
AI makes phishing undetectable. 344 fake FIFA sites already active. Let’s stop blaming users, the responsibility belongs to the platforms and hosts. I subscribe to the News not to be missed For twenty years, digital security has been based on a comfortable lie: the well-informed user can defend himself. Artificial intelligence has just denied it….
Attackers now bypass two-factor authentication through techniques that intercept the session token by placing themselves between the user and the legitimate service. I subscribe to the News not to be missed For several years, the message from cybersecurity experts has seemed clear: activate two-factor authentication and you will be protected. Millions of businesses and individuals…
Anthropic’s new model excels at long-term reasoning for simple to moderately complex problems. I subscribe to the News not to be missed This is Anthropic’s new driving model. Announced this Tuesday, June 30, Claude Sonnet 5 replaces Sonnet 4.6. More autonomous, more agentic, less expensive than its predecessor… Scalded by the catastrophic episode of Fable…
Ada Mercier, director of Journal de Femmes, explains how pure player data feeds editorial processing to offer tailor-made measures to advertisers I subscribe to the News not to be missed JDN. Le Journal des Femmes is the leader in the women’s niche with 15 million unique visitors per month on average: what do you know…
By rebuilding its engine around AI, Google now answers questions without referring to sites. Officially, to better serve you. I subscribe to the News not to be missed On May 19, at its I/O conference, Google has carried out the most profound transformation of its engine since its creation. The search bar, almost unchanged since…
Downtime in IT is more frequent: either the problems evolve faster than the solutions or companies invest in a poor approach to resilience. I subscribe to the News not to be missed DFrom a pragmatic point of view, architectural complexity is not getting any lighter: companies tend to add additional monitoring tools rather than ensuring…
For VSEs, SMEs, artisans and solopreneurs, AI is not a technological gadget: it is above all a way to save time. But not all promises around AI are created equal. I subscribe to the News not to be missed For many managers of VSEs, SMEs, artisans or solopreneurs, AI is not a subject of technological…
Initially designed to make drivers more responsible, the points license has become a very lucrative private market generating numerous scams… I subscribe to the News not to be missed A corrupted driving license? In more than 30 years of existence, the business of driving license point recovery courses has attracted completely legitimate companies, but also…