The project includes the closure of the Lyon office and could start from 2027, according to the company, as part of an Employment Protection Plan (PSE).
Nespresso presented a project which provides for the elimination of 291 positions (including 17 vacant) and the creation of 113 positions. The net elimination of 178 positions would represent approximately 14.5% of the workforce, with the overall workforce being approximately 1,220 people in France, including stores. The closure of the Lyon office is planned, with Lyon activity being concentrated on the brand’s three boutiques. The start of the reorganization is announced from 2027.
Brand transformation and job protection plan
Nespresso says it is undertaking a transformation of its brand and its organization to gain simplicity, efficiency and consistency with its overall organization. The company uses a job protection plan (PSE), with priority given to volunteering, due to the number and diversity of the positions concerned and the associated support system.
The priority targeted professions are support functions and customer service; others, such as marketing, must be grouped together on a single site in Paris. The sales forces as well as the teams of the brand’s 53 stores in France are not affected.
On the organizational side, Nespresso France plans to rely more on its partners as well as shared service centers. Some are in France, others abroad, in Europe in particular but not only; the exact location will be defined in the coming months.
The project was presented to staff representatives on Tuesday as part of an information-consultation. Other discussions are announced in the coming weeks and months, particularly with union representatives.
The management of Nespresso France declares: “In a rapidly evolving coffee market, we have the responsibility to adapt our organization and initiate a new stage in our development. We fully understand the questions and the emotion that this announcement may arouse in our teams. Our priority is to support our employees with the highest level of attention and responsibility.”
Nespresso also announces a significant strengthening of its investments, with an envelope of the order of several tens of millions of euros for its brand and its channels. The company plans to open new points of sale in the country this year and to redesign some stores, such as those at La Défense and the Opéra in Paris. Its product and channel strategy includes the renewal of ranges, strengthening the out-of-home coffee consumption segment and the development of digital tools to appeal to new generations. Several products were also launched this year, such as a new machine for individuals, the Vertuo Up, and another for professionals, the Nespresso Intervallo.
Context Nestlé group and coffee market
Nespresso, the emblematic brand of the Nestlé group specializing in coffee capsules, is celebrating its fortieth anniversary this year. In 2025, its global turnover increased by 6% in organic growth, to reach 6.9 billion euros, driven in particular by the United States. The coffee sector is starting to recover, after being hit by the sharp rise in coffee prices in recent years.
The movement is part of a broader plan driven by Philipp Navratil, new CEO of Nestlé, which plans to eliminate 16,000 jobs worldwide, including 12,000 office workers and 4,000 in the group’s factories and supply chains.
