AI must help companies make customer relationships more fluid and personalized, while letting humans manage the moments when trust, listening and judgment are essential. I subscribe to the News not to be missed For years, companies have thought of customer engagement as a promise of availability. Be present on the right channel, respond faster, automate…
A box on the tax return allows millions of parents to benefit from a tax reduction of up to 4,262 euros. Some taxpayers forget to declare it to the tax authorities and therefore pay too much income tax. I subscribe to the News not to be missed Many parents are missing a box. Obviously the…
Developers now shape the customer experience. Code, reliability and AI become levers of trust and performance, making them strategic players of the brand. I subscribe to the News not to be missed For a long time, developers have been the invisible architects of digital. They built features, optimized performance, secured infrastructures. Customer relations fell under…
Surfshark protects browsing and purchases during Prime Day with VPN, antivirus and privacy tools from €2.79/month on sale. I subscribe to the News not to be missed Surfshark: a more segmented approach to digital life During periods of strong promotions, online uses multiply and mix easily. Surfshark is part of this reality with a suite…
Day package: an employee obtains €15,342 in overtime, but the courts tighten the rules. To receive damages, the damage is no longer automatic. I subscribe to the News not to be missed All employees on the day package use these arguments to defend it: freedom of organization of days, RTT to compensate for the absence…
Claude Fable 5 impresses on the benchmarks. But no score measures what is essential: the relevance of a response in the real context, constraints and governance of an organization. I subscribe to the News not to be missed For three years, generative AI has profoundly transformed the work of organizations, far from the media noise…
Prisoner of its prestige – big screen, emotional impact – CTV advertising has long been confined to the straitjacket of notoriety. A reassuring but strategically outdated read. I subscribe to the News not to be missed LReceived ideas resist for a long time, even in the face of facts. For years, Connected TV advertising has…
The aeronautics group anticipates a strong increase in its operational profitability by 2029 and confirms a share buyback program. I subscribe to the News not to be missed Airbus plans to significantly increase its profitability by 2029, expecting adjusted earnings before interest and tax to be around three quarters higher than its 2025 level. The…
First record conviction in Sweden for abuse of Google’s dominant position to the detriment of a local competitor in the price comparison market. I subscribe to the News not to be missed A Swedish court on Wednesday ordered Google to pay 14.3 billion crowns (1.3 billion euros) to the price comparison site Pricerunner, owned by…
Google opens its first African AI lab in Ghana, not in the French-speaking area. European companies must structure the French-speaking AI ecosystem before the US giants lock the market. I subscribe to the News not to be missed On July 1, Google announced the opening of the first laboratory ofartificial intelligence applied to the African…